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Privacy Policy

Last updated: 1 July 2025

Who We Are

Business Energetics® Ltd (trading as Lenka Lutonska) is the data controller for personal information collected through this website.

Users must be at least 13 years old to provide personal data. Please notify us of any changes to your personal information.

1. Data We Collect, Why, and Lawful Basis

Communication Data: Emails, contact forms, and messages. Processed for correspondence, record-keeping, and legal defence on the basis of legitimate business interests.

Customer Data: Name, billing/delivery addresses, contact details, purchase and payment information. Processed to fulfil contracts and maintain transaction records.

User Data: Information about website usage and content interactions. Processed to operate the site, provide relevant content, ensure security, and maintain backups.

Technical Data: IP addresses, login information, browser details, visit duration, navigation paths, time zone settings. Collected via analytics systems to analyse usage, protect operations, and optimise marketing effectiveness.

Marketing Data: Preferences for promotional communications. Processed for competitions, targeted advertisements, and measuring advertising effectiveness — on the basis of your consent.

2. Sensitive Data

We do not collect sensitive personal information including data regarding race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, or health information.

3. How We Collect Data

4. Marketing Communications

Marketing materials may be sent on the basis of your consent or our legitimate business interests. You can opt out at any time by following the unsubscribe link in any of our emails or by contacting us directly at love@lenkalutonska.com.

5. Sharing Your Data

We may share personal data with:

All recipients are required to maintain equivalent data security standards and follow our instructions. We do not sell your personal data.

6. International Data Transfers

We follow UK-GDPR and EU-GDPR protocols when transferring data outside the EEA/UK. Safeguards include:

7. Data Security

We use appropriate technical and organisational measures to prevent unauthorised access, loss, alteration, or disclosure of your data. Access is restricted to employees and partners with legitimate business needs. We have procedures in place for breach notification.

8. Data Retention

Retention periods depend on the amount, nature, sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and any legal requirements. Tax-related customer information is retained for six years following the end of our relationship. We may anonymise data for ongoing research purposes.

9. Your Rights

Under UK-GDPR you have the right to:

To exercise any of these rights, email love@lenkalutonska.com. We aim to respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (www.ico.org.uk).

10. Third-Party Links

We are not responsible for the privacy practices of external websites or applications linked from our platform. Please review their privacy policies separately.

11. Cookies

For information about the cookies we use, please see our Cookie Policy. You can configure your browser to refuse cookies, though some site features may not work as a result.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent change. Please check back periodically.

Contact

Questions or concerns about this policy? Email love@lenkalutonska.com.